Konjac Sponge and Bamboo Cloth Gift Box Facial Care Cleansing and Exfoliation
Expected Delivery on - .
- Natural Sponge - £12.00
- Rose Sponge - £12.00
Konjac Sponge and Bamboo Cloth Gift Box Facial Care Cleansing and Exfoliation
PRODUCT DETAILS
🌿 Description
Our Konjac gift box contains:
1 konjac sponge;
1 bamboo face cloth.
THE KONJAC SPONGE
Our Konjac sponge is a natural, biodegradable, product made with moisture rich plant root fibres which are rich in natural vitamins and minerals. The sponge is an extremely gentle cleanser for both face and body. It gently exfoliates to remove dead skin cells, black heads, dirt and oil to bring out the natural glow of your skin. It's also great for all skin types too.
The Japanese believe Konjac is highly effective against acne causing bacteria and will help balance the PH of the skin.
Please note: The sponge is hard until soaked in water when the natural sponge quality of the Konjac is enabled and will become silky soft.
THE BAMBOO CLOTH
Our super soft, naturally antibacterial, cloth is made from highly sustainable bamboo fibres and gently buffs away dead skin cells to reveal the clean smooth skin beneath.
🌿 How to use the konjac sponge:
Begin by soaking the dry konjac sponge in warm water until fully softened and expanded. A wet sponge will expand to almost 1.5 times in size once wet. This can take up to 15 mins;
Before using the sponge remove the excess water by gently pressing the sponge between the palms of your hands. Do not twist, stretch or squeeze the sponge as you may damage it;
First rinse the face with warm water. You don't need to use a face wash when using this product;
Use it in a circular motion around the face and avoid harsh rubbing on acne or around the eyes;
When finished with the sponge gently press it to remove excess water and hang it in a well ventilated area to dry. Do not leave it in direct sunlight or on radiators;
Replace every 2-3 months.
ducts. Please do not hesitate to contact us if you have any queries or questions.
SHIPPING & RETURNS
Returns
Thanks for your custom. We hope that you are happy with your purchase!
Please see below for more information on our return policy.
We offer a 30-day return policy (from the date of delivery), and for sale items within 14 days from the date of delivery, to return unwanted items by post.
Items must be returned with their original packaging and tags attached, unworn, undamaged and in the condition they were received.
If approved, we will refund via the original method with which you paid. This takes on average 5-10 working days.
Pack your items as securely as possible to prevent items becoming damaged in transit. Please ensure that you have your name and order number attached.
Please note that you will be responsible for all return shipping charges, and we do not refund the shipping charge for the returned item. We strongly recommend that you use a tracked service to mail your return.
Customers are responsible for the loss & cost when returning items.
Once we have received your return, we aim to inspect the items and process your refund within 7 working days. A confirmation email will be sent to you once the process is complete. You will be refunded for the item(s) that you return, at the price that you paid and to the original payment method used on purchase. If you haven't received your refund within 14 working days, please get in touch with us at hello@antoniayork.com.
Exchanges
All exchanges need to be agreed upon within the return window, as above. We accept exchanges if the item arrived to you damaged or faulty. We also accept exchanges for other Antonia York items of equal price, if the original is not quite right. The condition of items eligible for exchange must be consistent with the conditions detailed in the 'returns' stipulations above.
Return delivery costs of faulty or incorrectly supplied items will be the responsibility of Antonia York.
Faulty Goods
Please inspect your order as soon as you receive it. If you find an item is defective, damaged, or you have received the wrong item, please contact us immediately at hello@antoniayork.com so we can evaluate the issue and make it right.
Returns from Overseas
Customers making returns from outside the UK will need to pay for the return postage. We recommend using a tracked method of post that comes with proof of posting, as we cannot be held responsible for goods lost in transit.
When posting your return from outside the UK, select Returned Goods on the customs form. Not doing so could lead to delays or your items being rejected.
Questions?
If you need further help regarding delivery, refunds, and exchanges, please pop us an email at hello@antoniayork.com.