Placing an order
What size should I order?
On each of our product descriptions we include fit information, as well as details of our model’s sizing. These should help you to get a better idea of how an item might fit you.
How will I know that you've received my order?
Can I cancel an order once it has been placed?
Can I add items to an existing order?
How much is delivery and how long will it take?
Where do you ship to?
Do you offer next day delivery?
Order before 1pm Monday to Thursday and we will dispatch your order that day with delivery for the following working day. Orders placed after 1pm with Next Day Delivery will be dispatched the following work day and delivered the next working day after dispatch.
This service is not available for international customers, but please contact us and we can discuss the best option for you.
Can I track my order?
Can I change my delivery address after I have made my order?
What is your returns policy?
How do I return an item?
Sometimes, an item just isn't quite right. If you’d like to make a return, please get in touch with us within 14 days of receiving your order.
You have up to 30 days from the date of delivery to return any unwanted items by post; you will need to pay for postage. Always ask for proof of posting as we cannot be held responsible for goods lost in transit.
Items must be returned with their original packaging and tags attached, in an unused condition. Please pack your item(s) as securely as possible to avoid them becoming damaged in transit.
Will I be refunded the full value of my order?
When will I receive my refund?
Are there items I can't return?
We are also unable to accept returns of personalised items and orders with a bespoke element.